Conversational Government

Filmed on October 17, 2019 in San Francisco

Jen Long of Code for America at our "Conversational UI" series.

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Jen Long

Design + Research Director at Code for America

Jen Long is the Director of Design at Code for America. She leads the organization’s effort to make government services simple, effective, and easy to use, by design. Her team uses empathy and creativity to tackle enormous social challenges. Previously, she led design teams at Slack, Google, and eBay. She was the founder and CEO of Mapcat, a search and mapping startup. Jen is best known for designing the search, voice, and maps experience on Google Glass.She is a graduate of UC Santa Cruz.